Travelling Tips for Seniors
Safe and comfortable travel for seniors is a top priority for Sydney Buses. Initiatives such as the upgrading of our bus fleet and training of our staff in relevant skills are aimed at making seniors' travel safe and comfortable.Passengers should also be aware of things they can do for a safer journey.
Travelling on Sydney Buses
The following hints are provided to help you travel safely and comfortably on our buses.
Plan Your Trip
- If you are going to a new destination you can visit www.131500.info to plan your trip. Alternatively, phone 131 500 (between 6am and 10pm) and press 1 then 2 for timetable and fare information. All of our printed timetables are available to download from this site in PDF format. Click here to select your route.
- Purchase your ticket before you travel wherever possible. Seniors can purchase open-dated Pensioner Excursion and concession Single Ride tickets in advance. These tickets are sold at TransitShops in the City and at selected ticket resellers.
At the Bus Stop
- Signal the driver. Stand back from the kerb as the bus pulls in.
- If you have to buy the ticket on the bus, have your Pensioner Concession or NSW Senior Card and exact fare ready.
- Wait for the bus to stop and for passengers to alight before boarding.
Boarding the Bus
- Use the handrail and watch your step, especially in wet weather
- If you need help to board the bus or require assistance with your destination or route, ask the driver.
As you Pay Your Fare
- If you are not sure where to get off, ask the driver to call out your stop.
- Validate/dip your pre-paid ticket before you take your seat.
- Take the nearest seat available, close to the front door, if possible.
While the Bus is Moving
Stay seated, hold on and stay alert at all times.
Approaching Your Destination
- Press the stop button in time to allow the driver to stop safely and smoothly.
- Stay in your seat until the bus has come to a complete stop.
Getting off the Bus
- Exit by the front door, if possible
- Watch your step and use the handrail
- Ask the driver for help if you need it
Senior Mobility Aids on Buses
Read about State Transit's policy on Wheelchairs, mobility aids and prams here.
Accessible Buses
Read about accessibility on Sydney Buses here
Get the right Ticket for you
Always have your Concession Card with you when you are travelling on a Pensioner Excursion Ticket (PET) or concession fare.
You may also take advantage of the Family Fare Deal if you are travelling with your grandchildren.
Brochure - Safe Travel for Seniors on Buses
You can download this information as a PDF brochure or, if you would like a printed copy, please send a self-addressed envelope to:
Passenger Relations
Level 1, 219-241 Cleveland Street
Strawberry Hills NSW 2010