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    Customer Satisfaction Survey 2017

    Please take part in our Customer Survey which is being run by the Imperial College in London.

    Fourteen world cities are conducting this survey at the same time, so we can find out what passengers think of the service we provide. These cities will compare the results of the surveys, so that we can learn from each other and work towards giving you an even better service. 

    The survey takes about 5 minutes and your personal details  and responses will remain confidential and will not be used for any other purpose.

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