Contact Us

We’re here to help make your journey around Sydney as smooth as possible. Whether you have a question, feedback, or need assistance, we’d love to hear from you.


General Inquiries

Have questions about routes, timetables, ticketing, or service updates?

Email: [email protected]
Phone: 1300 123 BUS (1300 123 287)
Hours: Monday to Friday, 7:00 AM – 7:00 PM (AEST)
📍 Mailing Address:
Sydney Buses Info Centre
GPO Box 1234
Sydney NSW 2000
Australia


Report a Problem

Experiencing an issue or noticed something we should fix (e.g., delays, cleanliness, driver behavior, lost property)?
Email: [email protected]


Lost Property

If you’ve left something behind on a Sydney bus:

Email: [email protected]
Lost & Found is open weekdays from 9:00 AM – 5:00 PM


Media & Partnerships

For press inquiries, collaborations, or sponsorship opportunities:

Media Contact: [email protected]